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Privacy Policy
This page is maintained by Ground Patrol to explain how we handle your information. Last updated: August 4, 2026.
Overview
Ground Patrol respects your privacy. This policy describes the personal information we collect, why we collect it, how we use and protect it, and the choices you have. It applies to information collected through our website at getgroundpatrol.com and related communications.
Information we collect
We collect information you provide directly to us, such as when you fill out a quote request or contact form. This may include:
- Name, email address, and phone number
- Service address and yard details
- Information about your pets and property
- Photos you upload to help us assess your yard
- Any message or additional details you choose to share
We also collect basic technical information automatically, such as your browser type and IP address, to help keep our website secure and functioning properly.
How we use your information
We use the information we collect to:
- Respond to your quote requests and questions
- Provide and schedule pet waste removal services
- Communicate with you about your service
- Improve our website and customer experience
- Maintain the security and reliability of our website
We do not sell your personal information to third parties.
How we share your information
We share information only with trusted service providers who help us operate our business and website. These providers process data on our behalf and are contractually required to protect it. Current service providers include:
- Jobber — for quote requests and customer management
- Lovable Cloud / Supabase — for secure form submission and file storage
- Google Workspace — for business email communications
We may also disclose information if required by law or to protect our rights, property, or safety.
Cookies and tracking
Our website uses only essential cookies needed for the site to function. We do not use advertising or analytics cookies that track you across other websites. You can control cookies through your browser settings.
Data retention
We keep your information for as long as needed to provide our services, respond to your requests, and comply with legal obligations. Typically, this means we retain contact form and customer information for up to two years after your last service or interaction, unless you ask us to delete it sooner.
Your choices
You have the right to access, update, or request deletion of your personal information. To make a request, contact us using the information below. We will respond within a reasonable timeframe.
Security
We take reasonable steps to protect your information, including secure hosting, encrypted connections, and access controls. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have questions about this privacy policy or your personal information, please reach out:
- hello@getgroundpatrol.com
- (956) 223-6942
- Serving Mission, McAllen & Edinburg